Effective Date: July 5, 2023
Overview
Veuve Ventures Pty Ltd ABN 68 630 855 686 trading as Pinot & Picasso (referred to in these terms as “ Pinot & Picasso”, “we”, “us”, and “our”) are committed to creating and maintaining a safe environment for all studio attendees. This includes following all applicable laws, creating and developing procedures and policies to objectively identify, manage and minimise risks and encourage an attitude of shared responsibility for compliance.
We have developed these Conditions of Entry to outline the responsibilities of each member of our community which, along with our Terms and Conditions and Privacy Policy govern all studio guests, staff and visitors (including models).
By registering for and attending any Event, you acknowledge that you have read, understood, agree to be bound by and have had an opportunity to seek clarification on any aspects of these Terms.
If you do not agree with any of these Terms, please reconsider registering to attend any Event or if you have any questions, please contact us at hello@pinotandpicasso.com.au
Behaviour
All guests agree to display, promote, and encourage safe and respectful behavior to fellow guests, P&P Staff, Third Party Entertainment and visitors.
This includes:
- Being polite, kind, and courteous to others;
- Using inclusive, respectful language;
- Respect the privacy of others;
- Respecting the personal space of others;
- Respecting the property of P&P;
- Listening to instructions provided by P&P Staff and not hinder the experience for others; and
- Arriving 15 minutes prior to the start time of your session.
Any guest using rude, offensive, obscene, threatening, or profane language, nudity, touching or making inappropriate physical gestures, prior to or during a studio session will be refused entry to, or asked to leave the studio as determined at the sole discretion of P&P Staff.
Our P&P Staff agree to display, promote, and encourage a safe and respectful behavior to fellow guests, P&P Staff, Third Party Entertainment and visitors including:
- Being polite, kind, and courteous to others;
- Using inclusive, respectful language;
- Respect the privacy of others;
- wear a uniform and/or a name badge so they are clearly identifiable;
- provide guidance that is fair, respectful, and appropriate; and
- monitor responsible consumption of alcohol.
Photography of Classes
Pinot & Picasso Staff
Our Staff may, for the purpose of social media content, internal training and quality control measures, record portions or whole private or public classes or events.
Our Staff will notify guests at the beginning of a class if recording is taking place, whereby the guest may opt out of being filmed. Photos or recordings of classes may be published or used in promotional material by the Pinot & Picasso Studio or Pinot & Picasso Head Office.
Consent may be withdrawn at anytime and whilst P&P will retain the ownership of this media, any request from a guest to remove their images will be done so as soon as reasonably practical (but by no later than 2 business days from the date of the request).
We ask that any requests for removal of photos be sent via email to marketing@pinotandpicasso.com.au with the subject line ‘urgent photo removal request’.
No images are to be captured of minors, unless permission is granted by the parent or guardian.
Pinot & Picasso Guests
Guests are permitted to take photos or videos during their classes where they agree that:
- photographs/videos only feature them / their group only;
- photographs/videos should not be taken if disruptive to the class;
- Staff and Models should be asked if they consent to be included in photos and have the right not to be photographed/filmed if they request; and
- Filming of large portions or entire classes are not permitted;
Guests and Staff and educators are equally encouraged to raise any issues or concerns with P&P Managers on site in relation to any breaches of privacy.
P&P reserves the right to inspect, stop or delete any images/video material if we suspect inappropriate photography and escalate the matter to appropriate authorities if necessary.
Inappropriate photography or videos taken by a guest will result in immediate ejection from the class.
If you are posting on your social media, please be sure to tag @ so we can see the fun you are having!
Third Party Enterntainment (including topless waiters, drag queens or other)
Third party entertainment engaged by Pinot & Picasso will be in attendance for certain Events (as advertised at the time of booking) which may feature partial nudity as part of their role.
Under no circumstances will third party entertainment be permitted to expose their full body (full body nudity) or be solicited for any escort services.
If any of these conditions are breached by Third Party Entertainment or Guests, you will be requested to leave the studio and a ban will be put in place for any future Pinot & Picasso events. In addition, local authorities may be contacted, and Fines or other penalties may also apply to the individuals and to the venue as governed by applicable laws.
Environment
Surveillance
For the safety and security of guests and staff, please note recorded video surveillance and silent alarms may be in use.
Cleaning
Studios and equipment will be regularly cleaned and/or sanitised between classes (as applicable). Please notify our P&P Staff if you see anything that requires our attention.
What to wear
Due to the nature of the activity, we ask that all guests wear comfortable, appropriate clothing for the events. We appreciate clothing not featuring any profanity or insensitive slogans or statements. Whilst we provide protective aprons, Pinot & Picasso does not accept responsibility for any losses or damages incurred to clothing or personal items.
What to bring (or not to bring!)
We ask that guests bring minimal if any accessories to their classes, due to limited space within the studios. We are unable to provide lockable space for your valuables Pinot & Picasso does not accept responsibility for any losses or damages incurred to clothing or personal items.
Smoking (including e cigarettes / vaping)
Pinot & Picasso studios are strictly smoke-free (including e-cigarettes or vaping) and smoking is not permitted under any circumstances.
Catering & Allergies
Pinot & Picasso uses local catering companies and therefore, inclusions in our Grazing Boxes vary across our studios. Our Grazing Boxes include food that contains or may contain: peanuts, tree nuts, milk, eggs, sesame seeds, fish, shellfish, soy, lupin, wheat.
Please detail any dietary requirements, food intolerances or allergies you are affected by during the event booking process or prior to the event to allow us to take them into account when organising food with relevant vendors.
Whilst we will make every effort to cater to your dietary requirements, accommodate any allergies or intolerances and impose reasonable steps to avoid contamination between food products, we cannot guarantee that the food provided will be free of allergens. If you require medical attention at any time during the Event, you acknowledge that we will share the relevant information provided by you on your Booking Registration with emergency response or paramedic personnel. You will be solely responsible for any costs associated with said treatment. We recommend that you maintain appropriate insurance for your participation in any Event.
You understand and accept that you consume the food provided at your own risk and that we shall not be liable for any allergic reactions or health issues that may arise as a result of consuming the food.
Emergency
In the event of an emergency, please follow all directions of P&P Staff. We encourage you to familiarise yourself with our Emergency Exits (which are clearly labeled and free of obstruction) should an evacuation be required.
Alcohol
Unless otherwise advertised, our events are for over 18 guests. Whilst a liquor licence is not required to operate a BYO venue (Liquor Act 2007), Pinot & Picasso take precautions to operate responsibly in our studios such as:
- refusing entry to intoxicated guests;
- providing drinking water;
- encouraging responsible alcohol consumption to all guests, including asking guests to stop consuming alcohol;
- Ask intoxicated guests to leave the studio;
- Following Responsible Service of Alcohol protocols.
The following beverages are accepted as BYO options;
- Beer;
- Wine;
- Cider;
- Premixed sealed beverages.
The consumption of shots or straight liquor is not permitted in Pinot & Picasso Studios. This includes bringing in separate products to mix in-studio.
It is illegal for any person to supply liquor to a minor or permit a minor to drink liquor in a BYO venue. Pinot & Picasso prohibit underage drinking and will be entitled to refuse entry to or eject any guests who contravene this provision. Fines and or other penalties may also apply to the individuals and to the venue as governed by applicable laws and local authorities.
Our Rights:
Pinot & Picasso reserve the right to:
Refuse guests’ entry to the premises on a temporary or permanent basis.
Request guests leave the premises without a refund, should they breach any of these Conditions of Entry.